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Screening Direct Sneak Peak - Ordering

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Screening Direct Sneak Peak - Candidate Input

Many Sterling clients are already on the new platform. For those who remain on the old Sterling Direct, please be patient as we work carefully through mid-2012 to ensure every client maintains a high level of service through the transition. Your client service representative will reach out to you when appropriate to ensure the transition is smooth.

Products/Features

New
Platform

Old
Platform

SERVICES:

Criminal Background ScreeningCriminal Background ScreeningSterling leads the industry with accuracy and turn-around time using CourtDirect, our automated, high-performance connection with numerous county criminal jurisdictions across the United States. Sterling offers multi-jurisdiction, county, state, and federal criminal record information with meticulous attention to accuracy and compliance.

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Education Background ScreeningEducation Background ScreeningEnsure that your candidates have the necessary qualifications to perform their duties. Sterling's skilled, multi-lingual staff verifies degrees and education history worldwide and results report through Screening Direct.

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Employment Background ScreeningEmployment Background ScreeningThe content coming soon.

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Motor Vehicle ScreeningMotor Vehicle ScreeningMitigate risk for your organization by checking driving record history including the current status of license as well as any history of speeding, reckless driving, careless driving, driving under the influence, driving while intoxicated, and more. Sterling obtains all available motor vehicle information directly from each state's Department of Motor Vehicles, keeping clients informed with accurate information about their potential drivers.

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Drug / OHS ScreeningDrug / OHS ScreeningSafeguard against violence in the work place through Drug Testing and verify job fitness with Occupational Health Screening. Sterling contracts with a robust, vetted network of clinics, hospitals, and on-site collectors. Sterling utilizes DHHS-certified laboratories and follows the required Chain of Custody protocols and other applicable laws, rules, and regulations.

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Social Media SearchSocial Media SearchMitigate risk while protecting your applicant's privacy using Sterling's Social Media Search, the only confirmed FCRA compliant social media screening tool on the market. Protect your company's safety and reputation while knowing that your applicant's protected class information remains confidential.

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Student Background Screening PortalStudent Background Screening PortalSterling's background screening portal relieves administrative burdens for educational institutions. Students place and pay for their own orders and Sterling processes them in accordance with our traditional high standards of research and delivery.

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70+ Additional Specialty Searches70+ Additional Specialty SearchesSterling offers numerous different employee screening products, including industry specific searches for federally regulated industries such as healthcare, transportation, banking, and more. Other services Sterling offers include Assessment tools, I-9/E-Verify services, business tax credit consulting services, and many others. We would be more than happy to offer specific recommendations and consultation regarding any specific interests you have.

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FEATURES:

Electronic Consent & Signature CollectionElectronic Consent & Signature CollectionSterling optimizes the candidate experience through our ability to collect customized, electronic forms and signatures. Candidates complete the forms through the security of their home computers and Sterling clients receive the information the instant it completes.

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Independent Contractor Portal for self paymentIndependent Contractor Portal for self paymentRemove the administrative burden of initiating the background order and controlling costs with Sterling's Independent Contractor Portal, which allows your independent contractors to log on our system, order and pay for their background checks through one easy-to-use solution.

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E-Invite Direct Order SubmissionE-Invite Direct Order SubmissionStreamline the application and consent process using Sterling's E-Invite portal, part of a paperless process that uses the internet to collect signatures to FCRA-compliant Consent & Disclosure agreements as well as other customized forms. Candidate data populates for simple and quick order submission.

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Jurisdiction specific Estimated Time of Arrival NotificationsJurisdiction specific Estimated Time of Arrival NotificationsStay informed at every step of the screening process with Sterling's jurisdiction-specific turnaround time estimates and real-time updates. Estimated completion dates, updated regularly and averaged for utmost accuracy, display next to each search based on the specific product/jurisdiction ordered. Authorized users receive emails with an updated estimated completion date and an explanation in the rare case of a specific delay.

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Adjudication/Scoring of background check reportsAdjudication/Scoring of background check reportsStay compliant and organized with the ability to adjudicate/score completed background check reports according to your company standards. Authorized users choose to Pass or Fail an order as they view the results. When the user clicks "Fail," it invites them to choose between a Managed Adverse Action process or a Do-It-Yourself Adverse Action process (with our assistance, of course).

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Add Custom Fields (e.g. bill code, region, location, etc.)Add Custom Fields (e.g. bill code, region, location, etc.)Track your background screening orders more efficiently according to your company's needs by adding custom fields. Reporting is available to ensure you have access to important data and metrics for your background screening program.

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Batch/Bulk OrderingBatch/Bulk OrderingEliminate the hassle of individual data entry on large orders and submit batch/bulk orders via spreadsheet directly into the Screening Direct system. Download the excel file template and upload the batch orders at your convenience.

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Single Report for Background Check & Drug ScreenSingle Report for Background Check & Drug ScreenStreamline the background check review process with Sterling's user-friendly completed reports. Background and drug results appear as elements in one easy to read document.

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Single login for all background check & drug screening packagesSingle login for all background check & drug screening packagesIncrease productivity with a single login. One username and password allows authorized users to order different criminal record packages and different drug screening panels in the same interface. Profiles are configured to client specification for a seamless user experience.

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Dynamic Order Processing (Merged Orders)Dynamic Order Processing (Merged Orders)Add searches real-time to pending or complete background check orders to view all results on the same candidate in one report. With Dynamic Order Processing, you can streamline your candidate review process by including all necessary information in one easy to read report.

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Progressive OrderingProgressive OrderingReduce costs and save time by ordering the most important background check items first. Establish tiers of searches and Screening Direct will stop the background check or automatically continue based on the results of the tier before.

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Frequently Asked Questions

Sterling is in the process of updating its platform and moving clients to the new experience.

For those who remain on the old Sterling Direct, please be patient as we work to ensure every client maintains a high level of service through the transition.

Your client service representative will reach out to you when appropriate to ensure the transition is smooth.

If you would like to discuss moving to the new platform, please email newplatform@sterlinginfosystems.com with your contact information and Sterling's New Platform Team will be in touch with you shortly.